Privacy Policy

Last updated: February 2025

Uladzislau Karpinski ("we," "our," or "us") values your trust and is dedicated to safeguarding your personal information. This Privacy Policy explains how we gather, use, retain, and share your information.

Acceptance of This Privacy Policy

This Privacy Policy applies to all individuals using our Services, including first-time visitors and registered users. By interacting with our Services, you acknowledge and agree to the practices outlined here, including the collection, usage, and sharing of your data. If you disagree with this Privacy Policy, you must discontinue use of the Services immediately.

Information we get from you

When you use our services, we collect data that you provide to us directly, as well as information that is automatically gathered. Some of this data may identify you personally (“Personal Data”), while other data remains anonymous (“Anonymous Data”). If anonymous data can be directly or indirectly linked to your personal data, we will treat it as personal data under this Privacy Policy.

Data You Provide

We may collect and process the following types of personal data:

• Personal Information: Name, gender, date and time of birth, place of birth, relationship status, and other details you provide while using the app or contacting us.
• Device Information: Operating system, device type, app version, language, time zone, and IP address.
• Usage Data: Actions taken within the app, in-app purchases, advertisements clicked, and subscription details.
• Location Data: Country, state, and city (if allowed by your device settings).
• Customer Support Data: Information you provide when contacting our support team.
• Payment Data: Transaction details. Please note that payments are processed exclusively through the App Store and Play Store. We do not collect or store sensitive payment information such as credit card numbers.

Automatically Collected Information

When you access our services, we may automatically collect technical data about your device, including:

• Device Specifications: Device type (smartphone, tablet, etc.), operating system and version, language, and time zone settings.
• Network Data: IP address, time and date of service usage, and interactions within the app.

Why We Collect Your Data

We process your personal data for the following purposes:

• App Functionality: To deliver, maintain, and improve our app and its services.
• Personalized Experiences: To customize app content, deliver targeted advertisements, and analyze app usage for better service development.
• Customer Support: To respond to your inquiries and provide assistance when needed.
• Legal Compliance: To fulfill legal obligations, resolve disputes, or prevent fraud and misuse.
• Marketing: To communicate special offers and updates, only with your consent.

Personal Data of Minors

Our Service is intended for a general audience and is not designed to knowingly collect personal information from children under the age of thirteen (13) that requires parental consent under the Children's Online Privacy Protection Act ("COPPA"). If we become aware that we have inadvertently collected personal information from a child under the age of 13 without the necessary parental consent, we will take immediate action to delete the data in accordance with COPPA and other applicable laws.

If you are a parent or guardian and suspect that your child under 13 has provided us with personal information without the required consent, please contact us at info.solaya.apps@gmail.com so we can take appropriate measures to resolve the issue.

Your Legal Rights

You are entitled to certain legal rights regarding the processing of your personal data. These rights may include the following:

• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: If your personal data is incorrect or incomplete, you can request that we update or correct it.
• Right to Erasure: You may ask us to delete your personal data, subject to applicable legal requirements.
• Right to Restrict Processing: You can request that we limit how we process your personal data in specific circumstances.
• Right to Data Portability: You have the right to request assistance in transferring your personal data to another organization or service provider.
• Right to Withdraw Consent: If you have previously given your consent for data processing, you can withdraw it at any time.
• Right to File a Complaint: You have the right to lodge a complaint with the relevant supervisory authority if you believe your rights have been violated.

Please note that these rights may be subject to certain conditions or limitations under applicable laws. If we are unable to comply with your request, we will provide a clear explanation of the reasons for our decision.

Sharing Your Data

We do not sell your personal information to third parties, nor do we disclose it for direct marketing purposes. However, we may share your data under the following circumstances:

• Third-Party Service Providers: We may share personal data with authorized business partners, such as analytics providers, contractors, vendors, and system integrators, who assist in operating and improving our Services. These partners are required to comply with data protection laws and use the information only for agreed-upon purposes.
• Customer Support: Authorized customer support representatives may access your personal data as necessary to resolve technical issues and assist with your use of our Services.
• Legal and Security Reasons: We may disclose personal data if we reasonably believe it is necessary to:
  • Comply with legal obligations, court orders, or regulatory requirements.
  • Investigate and address potential violations of our Terms of Service.
  • Protect our rights, property, and the safety of our users or others.
  • Detect and prevent fraud or other security threats.
• Corporate Transactions: In the event of a merger, acquisition, sale of assets, or other business restructuring, your data may be transferred to the new owner to ensure continued service.

We Do Not Sell Personal Data

We have never sold your personal information and will not do so without your explicit consent.

Data Retention

We retain your personal data as long as you use the app and for an additional 60 days after your last interaction. If you cease using the app for 60 days, your data will be deleted unless required by law. Anonymized data may be retained for analytical purposes.

Alternatively, users can request the deletion of their personal data at any time by navigating to the Profile section, tapping the Remove My Account button at the bottom of the screen, and confirming the deletion by selecting Delete. Once this action is completed, we permanently erase the provided personal data, including but not limited to name, birth date, birthplace, and gender.

Transmission and Storage of Your Personal Data

While we strive to use best practices to ensure your personal data is secure, it is important to understand that transmitting information over the internet always carries some level of risk. Unfortunately, no method of transmission or storage is completely secure. Despite these inherent risks, we utilize industry-standard encryption and security protocols to meet the requirements of the GDPR and protect your data from unauthorized access during its transmission and storage.

If You Are From California

Under California Civil Code Section 1798.83, also known as the "Shine the Light" law, residents of California have the right to request information about the categories of Personal Data (if any) that we share with third parties for direct marketing purposes in the prior calendar year. This includes details about the types of data shared and the names and addresses of those third parties. Residents may exercise this right once per year at no cost.

If you are a California resident and wish to submit such a request, please contact us in writing at the following address:

Email: info.solaya.apps@gmail.com

Data Transfer

We process and store your personal data primarily within the European Union (EU)/European Economic Area (EEA) and the United States (USA). By agreeing to this Privacy Policy, you consent to the storage and processing of your data in these regions. We adhere to GDPR standards to ensure that your data is encrypted and protected from unauthorized access. Our practices prioritize security, ensuring that your personal information is handled safely across jurisdictions.

Acceptance of This Policy

By completing your registration and using our services, you provide explicit consent to the collection, processing, and storage of your Personal Data as described in this Privacy Policy.

We reserve the right to update this Privacy Policy periodically. Any significant changes to how we handle previously collected data will be communicated to you through the app or other appropriate means. We encourage you to review the Privacy Policy regularly to stay informed about any updates. If necessary, we will request your consent for changes that materially affect the processing of your data.

In the event of a company acquisition, sale, or restructuring, all rights and obligations outlined in this Privacy Policy will be transferred to the new owner. Should the new owner implement substantial changes to the Privacy Policy, they will notify users and provide all relevant details about these updates.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info.solaya.apps@gmail.com